FAQ
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Deposit & transferDepositsTo deposit funds into your SkyGrandLegacy account, specify the origin of the funds, which can be a bank account, online payment method, or credit/debit card. For card deposits, you must provide a scanned copy or photo of the card and complete verification per our Anti-Money Laundering (AML) policy. The credited amount may differ from the sent amount due to associated fees from banks or online payment systems. We do not impose commission fees, but third parties might. For detailed information, refer to the deposit and withdrawal page. WithdrawalsIn compliance with POC rules, clients must use the same bank account, credit/debit card, or payment system account for withdrawals that was used for deposits. This must be done in the same currency. Be aware that additional fees and restrictions may apply to withdrawals and deposits related to trading. However, if it complies with anti-money laundering laws and adheres to all previously mentioned regulations, SkyGrandLegacy may allow fund transfers to another account. As part of the withdrawal process, clients might need to provide extra information and documentation. Withdrawal Process:The withdrawal process is as follows: - Log into your personal account and authenticate your identity.
- Withdraw funds from your trading account and transfer them to MoneyBox using the "Internal Transfer" button.
- After the internal transfer is completed, submit a request to withdraw funds from MoneyBox to your bank account or credit card.
- Fill in the required details on the "Withdrawal" tab. If additional documentation is needed, we will reach out to you on the next business day.
- If you have multiple active requisites, the withdrawal will be proportionally allocated based on each contribution.
- Remember, funds can only be withdrawn from a bank account after a corresponding bank deposit has been made.
- We do not charge any withdrawal fees, but be aware that the recipient's bank may apply a commission.
- Upon receiving a withdrawal request, we aim to process it within 5 business days.
 Please note that SkyGrandLegacy strictly follows international regulations to prevent terrorism financing and combat money laundering. Therefore, the company does not accept or make payments from/to third parties and is not liable for any delays caused by third-party actions. Generally, bank transfers take 3 to 5 business days to complete. Withdrawals via Visa, Mastercard, and China Union Pay are usually processed within 1-2 business days after the request. However, payment processing might take up to 6 banking days after receiving the withdrawal request. 
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What is an Underlying Asset?You're correct! An underlying asset refers to a financial asset that forms the basis for an option contract. This can include commodities (like gold or oil), market indices (such as the S&P 500), individual stocks, currency pairs, or any other tradable financial instruments. The value and potential profitability of the option contract are influenced by the price changes of the underlying asset. The option buyer has the right, but not the obligation, to buy or sell the underlying asset at a predetermined price, known as the strike price. 
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How Are Prices Displayed on the Trading Platform?On trading platforms, increasing prices are typically shown in green, indicating positive price movements. Conversely, decreasing prices are often represented in red, signifying negative price changes. This color coding assists traders in quickly identifying price trends and making informed decisions based on market behavior. 
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What Time is Indicated on This Website?The time displayed on this website is adjusted to correspond with the current market time in the user's location. 
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Where Can You Find Exact Trading Hours for Each Asset?The portal provides a wide array of tradable assets, making it easy for users to access detailed information about each one. Users can learn about the features and market significance of each asset through its description. The portal also shows the expiration date for each asset, indicating when the related contract will expire. Unique symbols for each asset facilitate easy reference and trading. Additionally, trading hours for each asset are clearly displayed, allowing users to plan their trading activities effectively. This crucial information helps users make informed decisions and enhance their trading strategies. 
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Is Software Installation Necessary?SkyGrandLegacy is a flexible web-based trading platform that can be accessed through any internet-connected computer or mobile device. Users can easily log in to their SkyGrandLegacy accounts without needing to install any additional software. This feature enables convenient and adaptable trading, allowing users to monitor and execute trades from any location and at any time, provided they have internet access. 
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Is the Use of VPN/TOR Allowed?SkyGrandLegacy permits users to connect to their platform via VPN (Virtual Private Network) or Tor for enhanced privacy and security. However, it is highly recommended to use a reliable and high-speed internet connection to ensure optimal performance of the SkyGrandLegacy online interface and trading platform. A stable and fast connection is essential for smooth trade execution, real-time data updates, and an uninterrupted user experience. 
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What Currency Can Be Used for Trading?Yes, you can register on SkyGrandLegacy and select your preferred currency from Bitcoin (BTC), Ethereum (ETH), or Litecoin (LTC). It's important to note that once you complete your registration and choose your currency, this choice cannot be changed later. Therefore, consider your decision carefully before proceeding with the registration process. 
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Is a Deposit Required When Registering?There is no initial deposit required for registration on this site, and you do not need to provide credit card information during the registration process. However, once you're ready to start trading, you will need to make a deposit. 
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What Kind of Security Measures Do You Have for Trading?The safety of our clients is our top priority. We have implemented stringent measures to protect their interests. To secure online credit card transactions, we utilize SSL (Secure Sockets Layer), a well-known security protocol that encrypts data. If your browser does not support this automatic system, you will be promptly informed to take the necessary actions. 
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Do I Need to Pay Taxes When Withdrawing Funds?SkyGrandLegacy is fully committed to ensuring that traders meet their tax obligations arising from trading activities in accordance with local laws. We are dedicated to compliance with these obligations and fulfilling our responsibilities. For more information, please consult our terms and conditions.